FAQ
If you have any questions email help@ashopofthings.com!
We will respond within 1-3 business days.
Please keep in mind we are humans, and we want to help you! Rude, demanding, and unkind emails usually don't get you what you want :)
Most Frequently Asked Frequently Asked Questions:
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All sales are final! Please double check your order before placing it. Once an order has been shipped, it cannot be canceled, modified, or refunded.
- If your shipment is lost or was marked as delivered, please reach out to your local post office first!
- If your payment was declined, check that your billing address matches what's on your credit card account. Our payment gateway only accepts payments with information that matches billing exactly :)
- If there are any problems with your order, please contact us within 30 days so we can make it right!
- Please note that a majority of our products are made of glass which is breakable and delicate! We cannot be held responsible for how you treat your glass after it is safely delivered to your address.